This is the WORST ISP in the business. Foreign aassciates in the phillipines who cannot help you to save their lives, and everyone there is so unresponsive. They used to have better service but now they only want to help you if you pay to signup for another contract. Their equipment is lousy andt hey want more money. they will take NO responsibility for replacing it for you. they are Also way too expensive.DO NOT go with EArthlink for any of your tech needs. You will be sorry.